Informativa sulla privacy

Privacy Policy

Last updated: September 5, 2026

AMO’s operates this online store and website, including its products, services, content and features. This Privacy Policy explains how personal information is collected, used, stored and shared when you visit our website, place an order, or otherwise communicate with us.

Personal Information We Collect

Depending on how you use our store, we may collect:

  • Name, email address, shipping and billing address, and phone number
  • Payment and transaction information
  • Order details, including products purchased
  • Information you provide when contacting us
  • Device, browser, IP address and website usage information
  • Cookie and similar technology data

How We Collect Information

We collect information:

  • directly from you when you place an order or contact us;
  • automatically when you use our website, including through cookies and similar technologies;
  • from service providers that help us operate our store and fulfil orders.

How We Use Your Information

We use personal information to:

  • process and fulfil orders;
  • process payments;
  • arrange shipping and delivery;
  • provide customer service;
  • communicate with you about your orders;
  • improve our website, products and services;
  • prevent fraud and protect our store;
  • comply with legal obligations.

We only use personal information for these purposes where permitted under applicable data protection law.

How We Share Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Shopify, which hosts and powers our online store;
  • payment providers;
  • print and fulfilment partners, including Gelato, which produce and ship ordered products;
  • shipping and delivery providers;
  • other technical or service providers required to operate the store.

We only provide the information necessary for these services.

We may also disclose information where required by law or necessary to protect our legal rights.

Shopify

Our store is powered by Shopify. Shopify processes personal information to provide and improve its services and may process information in accordance with its own privacy policy. Shopify provides merchants with tools to help configure privacy settings and GDPR-related features, but the use of those tools does not by itself guarantee GDPR compliance.

You can find Shopify's privacy information here:

Shopify Consumer Privacy Policy

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our store, and, where permitted, support analytics and marketing.

Where required by law, non-essential cookies and similar technologies are used only with your consent. Shopify provides cookie and privacy-management tools for merchants.

Data Retention

We keep personal information only for as long as necessary for the purposes described in this policy, including to fulfil orders, provide services, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable law, you may have the right to:

  • access your personal information;
  • correct inaccurate information;
  • request deletion of your information;
  • restrict or object to certain processing;
  • withdraw consent where processing is based on consent;
  • request data portability.

You may exercise these rights by contacting us using the details below.

You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Some of our service providers may process or store personal information outside the European Economic Area.

Where required, appropriate safeguards are used for international transfers in accordance with applicable data protection law.

Children's Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. The updated version will be published on this page with a new “Last updated” date.

Contact

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

AMO’s
Riesstraße
80993 München
Germany
Email: hello@amospets.shop

Data Controller: AMO’s